Building and Operation Services

Where is your office located?

We are located in MDS 113.

How do I contact Integrated Facilities Management?

Please call us at 253-692-5700 or email facility@uw.edu.

How do I report a facility maintenance emergency or critical concern?

Please call 253-692-5700.

Examples of critical concerns include:

  • Running water
  • Flooding
  • Standing water/liquid on the floor
  • Overflowing toilets/raw sewage spills
  • Backed-up drains
  • Power outages
  • Suspicious odors
  • Doors that cannot be secured
  • Broken windows
How do I request a repair or service?

Please visit our Facilities Service Request page to learn more about submitting requests.

What types of services are available?

  • Replacing light bulbs
  • Repairing leaking water faucets
  • Painting in public areas
  • Building ventilation
  • Hanging banners
What is the expected turnaround time for service requests?

Turnaround time for service requests depend upon the nature of the request and the current workload within Maintenance and Operations. Emergency requests such as an overflowing toilet or a problem that could affect the safety or health of building occupants are assigned for immediate response.

Who maintains the temperature in my office building?

The Integrated Facilities Management control technicians. Please go to the Facilities Service Request page to enter a request.

What is the standard temperature for cooling and heating?

69 to 74 degrees Fahrenheit.

Who do I call about pest control?

Please submit a Facilities Service Request or call the main office at 253-692-5700.

Who do I contact with questions regarding charges to my budget?

Email Robin Sherwood directly at rb29@uw.edu and please cc: facility@uw.edu.

I would like to schedule a special event or reserve a conference room. Who should I call?

Please contact the Office of Events and Conferences at ecsuwt@uw.edu or visit their website for more information.

Can you let me in my office or classroom?

Please contact Campus Safety & Security for access. They can be reached at 253-692-4416.

How do I obtain a new sign for an office?

The sign holder is ordered via our office. Please email us with particulars at facility@uw.edu.

The insert is through Brian Anderson with Marketing & Creative Services. You can email your request to him at bca@uw.edu.

Custodial Services

What days and hours are custodial services provided?

Monday to Friday, 5:00 a.m. to 5:30 p.m. Find our general schedule on the Custodial Services page.

What if I have a spill or need a soap or towel dispenser filled?

For spills, immediate clean-ups or filling of dispensers, please contact our Facilities Services office at 253-692-5700 to dispatch a custodian as soon as possible.

Who do I contact if I have questions or concerns about my service request?

If you have questions at any time, contact our Facilities Services office at 253-692-5700 or facility@uw.edu.

How do I have an empty office cleaned?

Submit a service request at least five (5) working days in advance. Please allow two (2) to three (3) days for completion.

Can I have a custodian unlock a room?

For security and safety reasons, IFM employees including custodians are not authorized to unlock doors for anyone. Request for unlocking of doors must be made to Campus Safety & Security at 253-692-4416.

Who do I call with questions regarding charges to my budget?

Please email Robin Sherwood with the details at rb29@uw.edu and cc: facility@uw.edu