Facilities Services Customer Survey

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Thank you for taking the time to complete this Customer Satisfaction Survey!

Facilities Services is undergoing lots of changes to improve our service to the UW Tacoma campus community. As we continue working to make improvements, your feedback helps us determine what's working, what's not and what we can do next.

The survey should take only a few minutes and is completely anonymous unless you choose to provide your email address.

Thanks again!

Your Campus Facilities Services Team

Which member(s) of the Facilities Services team recently provided your service?

If applicable, ctrl+click to select multiple options.

Please rate the performance quality of Facilities Services related to your recent Work Order Request.

Questions	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Provided useful information	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Request and response process	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Quality of results	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Helped solve problems	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Use of feedback to make improvements	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Staff exhibited professionalism	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Work Order Request website ease of use	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Provided high quality services	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor
Overall performance	5 Excellent	4 Very good	3 Good	2 Fair	1 Poor

What is Facilities Services doing well?

What could Facilities Services improve on?

Do you have any additional comments you would like to share?

If you would like to be contacted, please provide your email address.

Facilities Services Customer Survey

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Facilities Services Customer Survey

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