Paratransit

Mobility impaired customers who are eligible for the transit services listed below can pay for trips with their U-PASS.

Payment setup

For Community Transit and Kitsap Transit, simply inform the agency when booking your transit that you will by paying with your U-PASS. For King County Metro, Everett Transit and Pierce Transit, you need to set up payment information in advance through UW Transportation Services (Seattle Campus). Email commutequestions@uw.edu to let us know you will be using your U-PASS for paratransit, along with the following information:

• The name of the transit agency you plan to use
• Your first and last name 
• Your phone number and email
• Your U-PASS serial number (8-digit code on the back of your Husky Card, this is a different number than your UW ID number)
• ACCESS ID (for King County Metro only)

Booking & using paratransit

• King County Metro Accessible Services: Contact the ADA Paratransit Program at 206-205-5000 (TTY Relay: 711). When booking your ride, tell the service representative that you have a U-PASS.
• Community Transit Dial-A-Ride (DART): Call 425-347-5912 and tell the operator you’re going to pay for your ride with a U-PASS. Show your pass to the driver when you board the shuttle.
• Kitsap Transit ACCESS: When scheduling a ride on ACCESS, tell the customer service representative that you are a U-PASS member. They will verify your U-PASS and record it. It is not necessary to show your pass to the driver.
• Pierce Transit SHUTTLE: Call 253-581-8000 and tell the customer service representative you have a U-PASS.
• Everett Transit Para Transit: When scheduling a ride let the customer service representative know you are paying with a U-PASS. Show your pass to the driver when you board the shuttle.

Inter-county paratransit transfer trips

Riders who book an inter-county paratransit transfer trip with their home agency pay only for their home agency shuttle, and therefore only need to tell that agency that they have a U-PASS. Riders who book a trip through a different transit agency are expected to pay full fare for that trip, and therefore should tell that agency that they have a U-PASS.

For example: an Everett Para Transit customer booking an inter-county trip from Everett to Tacoma would notify Everett Para Transit that they have a U-PASS. Everett Para Transit would schedule the round trip, and the rider would only pay full fare each time they board Everett Para Transit (the home agency) no matter how many shuttles they ride. If the same customer calls King County Metro to book a trip from Seattle to another destination in King County, they would need to tell Metro that they have a U-PASS.